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Products are usually delivered in 5-7 days.

WARRANTY

At Oceanbags Foundation, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases.

Not What You Expected? Easy Risk-Free Returns Within Seven Days of Receipt. Details and Instructions Here.

Something Go Wrong?

We offer a two-year warranty against defects in materials and workmanship on all our products. Here's how it works:

To be eligible for a warranty claim, you must be the original owner of the Oceanbag and have proof of purchase.
If you believe your Oceanbag has a defect covered by our warranty, please email us at returns@oceanbagsfoundation.com with a description of the issue, photos of the problem.
We will evaluate your warranty claim and may request that you return the Oceanbag for further inspection. We will cover the shipping costs of sending the repaired or replaced item back to you.
If your warranty claim is approved, we'll either repair or replace the Oceanbag at our discretion. If the product is no longer available, we may offer a comparable product as a replacement.
Our two-year warranty begins from the date of the original purchase and covers defects in materials and workmanship under normal use.

Please note: Our warranty does not cover damage resulting from improper use, normal wear and tear, or damage caused by third-party repairs or alterations.

Thank you for supporting the Oceanbags Foundation.

Shipping Info

Thank you for choosing Oceanbags for your backpack purchase. Below, you will find our shipping policy to provide you with the necessary information about the delivery of our products.

Shipping Destination:
We currently ship our backpacks only within the United States (USA). We apologize for any inconvenience this may cause to our international customers.

Shipping Cost:
Great news! We offer free shipping for all orders of our backpacks within the USA. There are no hidden fees or additional charges related to shipping.

Delivery Time:
The estimated delivery time for your order is between 5 to 8 business days from the date of purchase. Please note that the delivery time may vary depending on your location and any unforeseen circumstances, such as extreme weather conditions or holidays.

Order Processing:
Once your order is placed, it typically takes 1-2 business days for our team to process and ship it. You will receive a confirmation email with tracking information as soon as your backpack is on its way to you.

Shipping Carrier:
We partner with reputable shipping carriers to ensure your backpack reaches you in excellent condition.

Tracking Your Order:
To track your order, please use the tracking information provided in the confirmation email. If you have any questions or concerns about your shipment, please feel free to contact our customer support team at mark@oceanbags.com

Returns and Exchanges:
If, for any reason, you are not completely satisfied with your purchase, please review our Return and Exchange Policy on our website for detailed information on the process.

Questions and Assistance:
Should you have any further questions or require additional assistance, please do not hesitate to reach out to our friendly customer support team. We are here to help make your shopping experience as smooth as possible.

Thank you for choosing Oceanbags. We look forward to serving you and ensuring your satisfaction with our high-quality backpacks and exceptional shipping service.

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Ocean Bound Plastic (OBP)

Every ocean bag is created from OBP material, which not only creates a durable bag, but prevents from 20 up to 40 bottles of plastic from reaching the ocean.

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Handcrafted

Each Oceanbag is handcrafted by skilled artisans, reflecting our unwavering dedication to ethical practices.

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