Frequently Asked Questions
What is the mission of Oceanbags Foundation?
Our mission is to connect high-risk kids with nature.
How is the mission funded?
Our primary source of funds is product sales, and we also accept donations. Oceanbags Foundation is a 501(c)3 corporation based in Austin, Texas. Donations are tax deductible.
How are the products “eco-friendly”?
- Oceanbags products are made from certified Ocean Bound Plastics, or OBP.
- The product supply chain is audited and ecologically sourced throughout every possible step.
- A carbon-consuming mangrove tree is planted for every product sold.
- OBP products are recyclable. They are made from recycled PET plastics collected from coastal communities and waterways. These durable and sustainable fabrics can be recycled again, reducing plastic waste in the environment.
What are Ocean Bound Plastics?
Ocean Bound Plastics are plastics that are collected from pre-qualified land-based sources before they reach and pollute the oceans. The certifying agency is Zero Plastics Oceans in Paris, France. Each backpack represents 20 to 40 one-liter bottles that were prevented from entering the ocean. Learn more in this short video interview.
How does Oceanbags Foundation support disadvantaged children?
Research has shown that children in adverse environments (abuse, neglect, etc.) are at significant risk of negative life outcomes, ranging from academic struggles to mental health issues, and even chronic diseases in their later years. By focusing our efforts on these high-risk children (and the heroic nonprofits that serve them), Oceanbags Foundation seeks to break the cycle of adversity and create a more promising future for these youths. Our 'nature bags' program aims to contribute to beneficial experiences that offset these risks, providing both learning resources and tangible connections to the nourishing world of nature.
What other initiatives are supported by the Oceanbags Foundation?
Here's an example: in the village of Tridib Nagar, Jharkhali in the Sundarbans region of West Bengal, India, a one-room schoolhouse serves 80 children, ages 3 to 11.
After personally visiting the remote region, we committed to fund a construction project to double the space, add boys’ and girls’ toilets, and an area to accommodate two computers.
We always work through established local nonprofits. In this case, the good people of the Prameya Foundation allow us the privilege of serving with them in this eight-year-old project.
Discover more about Prameya in this short video of Toni interviewing the cofounder, Mukut Biswas.
How can I purchase an Oceanbag?
Oceanbags can be purchased through the online store and select retail partners. An Oceanbags gift card is a thoughtful and versatile gift for any occasion.
Who oversees Oceanbags Foundation?
Oceanbags Foundation, Inc. is cofounded by Mark and Toni Williams and overseen by our Board of Directors. Full-time staff member, Zane Haas, is Director of Operations, and the rest of us are volunteers. with a grateful shout-out to Courtney Bedoya running marketing and social media. An impressive and growing Advisory Board provides experience, wisdom, encouragement and warnings across a variety of fields.
How does Oceanbags Foundation measure its success?
We measure our success by the number of backpacks sold, the number of bags donated, our net environmental impact, fiscal responsibility, transparency, and the impact of our donations on the communities we serve.
Are Oceanbags backpacks available for wholesale?
Yes, please contact us to discuss wholesale and private-label opportunities.
How can I stay updated on Oceanbags Foundation's activities and events?
You can follow us on social media and subscribe (PLEASE) to our newsletter for updates on our activities and events.
How can I partner with Oceanbags Foundation?
We welcome partnerships with local nonprofits aligned with our mission. Please provide some basic information through this form, and we will be happy to reach out and discuss a donation of backpacks and/or other opportunities.
How can I contact Oceanbags Foundation?
What is Oceanbag's Foundation return policy?
At Oceanbags Foundation, we want our customers to be completely satisfied with their purchase. If, upon receipt and for any reason, you are not satisfied with your Oceanbags, we offer a 30-day return policy. Here's how it works to be eligible for return:
- Your item must be in its original condition and packaging (or comparable).
- Contact us at firstname.lastname@example.org to initiate a return. In your email, provide your name, original email address, and the reason for the return.
- While we do not cover the cost of return shipping, we will provide you with the necessary return shipping details and assist you in finding the most cost-effective shipping method.
- Once we receive your return, we'll inspect it and process your refund. A credit will automatically be applied to your credit card or original method of payment within 10 business days.
- If you want to exchange your Oceanbags for a different color or style, please mention that in your email to email@example.com, and we'll be happy to assist you.
Please note: We cannot accept returns for items purchased from third-party retailers. Also, all clearance items are final sale and non-refundable.
What is the warranty for an Oceanbag?
Two-Year Warranty for Oceanbags Foundation
At Oceanbags Foundation, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases. We offer a two-year warranty against defects in materials and workmanship on all our products. Here's how it works:
- To be eligible for a warranty claim, you must be the original owner of the Oceanbag and have proof of purchase.
- If you believe your Oceanbag has a defect covered by our warranty, please email us at firstname.lastname@example.org with a description of the issue, photos of the problem.
- We will evaluate your warranty claim and may request that you return the Oceanbag for further inspection. We will cover the shipping costs of sending the repaired or replaced item back to you.
- If your warranty claim is approved, we'll either repair or replace the Oceanbag at our discretion. If the product is no longer available, we may offer a comparable product as a replacement.
- Our two-year warranty begins from the date of the original purchase and covers defects in materials and workmanship under normal use.
Please note: Our warranty does not cover damage resulting from improper use, normal wear and tear, or damage caused by third-party repairs or alterations.